SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It's reassuring to know I can style my hair without the fear of heat damage, thanks to its unique technology.
I bought this hair dryer mainly for its aesthetic appeal—the Pink gradient is just too pretty! But I was pleasantly surprised by its functionality as well. It's not just a pretty face; the dryer packs a powerful punch with its quick drying time and leaves my hair feeling incredibly soft and smooth, thanks to the ion technology. The lightweight design is a bonus. My only wish is for a quieter operation, but it's a minor inconvenience for the benefits it provides.
The multiple heating modes have been fantastic for experimenting with different styles.
i’m really impressed with this hair dryer. it’s powerful yet gentle on my hair. the ion technology makes a huge difference in reducing frizz and adding shine. it’s lightweight and easy to handle, with simple settings for heat and speed. it’s also quieter than my previous dryer, which is great. my hair dries faster and looks better. definitely recommend this to others.
I was blown away by the speed at which it dries my hair, without leaving it dry or damaged.
As someone who travels frequently, I've been on the lookout for a compact yet powerful hair dryer, and this one fits the bill perfectly. The dual voltage feature is a lifesaver for international trips. The Pearl White color looks chic and professional. It dries my hair quickly, leaving it feeling healthy and looking shiny. The inclusion of nozzles for targeted styling is appreciated, though I wish the dryer had a slightly longer cord for more flexibility in hotel rooms.
The design and functionality make it an exceptional value for the price. It exceeds expectations.
This hair dryer is not just a tool; it's an essential part of my beauty regimen that enhances my hair's health.
Good
The added nozzles are great for focusing airflow and achieving precise styling results.
i’m thrilled with this hair dryer. it’s powerful and dries my hair in no time. the ion technology really helps with frizz and adds a nice shine. it’s lightweight and easy to use, with intuitive settings. it’s also quieter than other dryers i’ve tried. my hair feels and looks great after using it. highly recommend this hair dryer to anyone looking for a quality product.
The ease of use and intuitive controls make it a great choice for anyone looking for a hassle-free styling experience.
The Pink gradient color is so pretty and feminine. It's a joy to use every day.
OK.
The powerful performance paired with the gentle ion technology protects and pampers my hair.
got this hair dryer and it’s the best i’ve ever used. it dries my hair super fast and the ion technology makes a huge difference. my hair is less frizzy and much shinier. it’s lightweight and easy to handle, with simple settings for heat and speed. it’s also much quieter than my old dryer. my hair looks healthier and feels smoother. highly recommend it.
The ABS material with a smooth finish not only looks good but feels sturdy and premium.
The convenience of dual voltage cannot be overstated. It's a true travel-friendly hair dryer.
After using this hair dryer for a month, I've noticed a significant improvement in my hair's health. The ion technology really stands out by reducing frizz and leaving my hair silky smooth. While I adore the sleek design and the vibrant Pink gradient, I find the foldable handle a bit stiff initially. However, it's a minor issue compared to the overall excellent performance and convenience this dryer offers. Definitely a worthwhile investment for anyone looking to upgrade their hair care routine.
I love how the dryer caters to all hair types with its multiple settings. It works perfectly for my thick hair.
The compact design and foldable handle make it ideal for storing in my small bathroom.
ok
The Green gradient color is absolutely gorgeous. It brightens up my morning routine.
Being able to switch between hot and cold air effortlessly makes styling so much easier and more effective.
This salon-grade hair dryer has been a game-changer for my thick, curly hair. The multiple heat settings allow me to dry my hair thoroughly without causing heat damage, thanks to the advanced heating wire technology. The Green gradient color is stunning and adds a fun touch to my morning routine. It's also incredibly lightweight, making it easy to handle. The only downside is that I wish it came with a diffuser attachment for curly hair, but overall, it's a fantastic product.