SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Man, I gotta tell you this gadget is nothing short of a real game changer! It's like they've somehow managed to pack all the answers to my prayers into one neat little package. Before I got this thing, trying to navigate while driving was such a pain in the neck. My eyes were always darting between the road and my phone - it was just plain dangerous. But now? It's smooth sailing all the wayThe magic lies in how it lets me navigate without any kind of distractions whatsoever. No more fumbling around with my phone or taking unnecessary risks on busy roads. Just pop your device in and vo! Everything you need right there at a glance. Another thing that had me grinning from ear-to-ear is its build quality which is simply off-the-charts good! You know when something just feels solid and well-made? That’s exactly what we're talking about here. Not only does it hold up really well but also fits my phone like a glove – no wobbling or slipping around. But wait till you get an eyeful of its design! The sleek red finish on this baby makes it look so stylish and modern that I can't help but show it off whenever someone hops into my ride. Plus, red being my favorite color doesn’t hurt either! So yeah, if you’re tired of juggling your attention between your smartphone screen and the road ahead while driving, then do yourself a favor – grab one these gadgets ASAP! Trust me; once you start using this bad boy, there’s no going back.
I've been using this car steering wheel phone mount for a few weeks now and I'm impressed. The high-quality build is immediately noticeable, it's sturdy and well-crafted with top-notch materials. It fits my device snugly thanks to the elastic design which really comes in handy on bumpy roads. Plus, the soft silicone pad ensures that there are no scratches on my device - a thoughtful addition indeed! As someone who values aesthetics, the sleek red finish adds a chic touch that I absolutely love.
Quality build, secure grip, and sleek design. Highly recommend!
just got this for my old iphone 5s, fits like a glove. the elastic design keeps it secure even on bumpy roads, pretty cool.
What an innovative idea – attaching your phone directly onto your steering wheel for safe navigation! Not only does this ensure safety but also convenience as you don't have to look away from the road anymore. The quality of this product is evident right off the bat; crafted with brand new materials ensuring longevity and consistent performance.
This compact little gadget has made navigation while driving so much easier! Its compatibility is fantastic as it caters to devices up to 5-inch screens and with widths of 55mm-75mm - perfect for popular models like my iPhone 5S. What struck me most though was its thoughtful protection feature; an embedded soft silicone pad keeps your device scratch-free which gives peace of mind especially when you're constantly on the go.
A must-have in every car! It's so easy to use and doesn't obstruct your view at all which is great because safety first, right? Plus, its universal compatibility means everyone in the family can use it 👍
Universal compatibility is a big plus. Works with all our phones.
I can't stress enough how helpful this mount has been during long drives or when navigating through unfamiliar places. No more fumbling around trying to find where I placed my phone or worrying about dropping it either because once clipped in, it stays put even when going over bumps!
My favorite thing about this car steering wheel mount besides its high-quality build and universal compatibility, is its compact size. It doesn't obstruct my driving view at all which I appreciate because safety should always come first. Plus, the sleek red finish gives it a stylish touch that adds to the overall look of my car interior.
The elasticity at its best perfectly describes this car steering wheel phone mount! My smartphone fits snugly into place without any worry about slipping out or getting scratched due to the protective silicone padding included in its design.
Perfect for navigation! Fits my phone snugly and securely.
Great product! Crafted with high-quality materials - you can definitely tell by looking at it and touching it. And that elasticity...wow! My phone stays put no matter what.
this thing has been such a help during road trips. i don't have to worry about where to place my phone anymore while driving 😊
The thoughtful protection feature in this steering wheel phone mount really stands out. My device remains scratch-free thanks to an embedded soft silicone pad - a detail that shows how well-thought-out this product is! Also, despite being so functional, it still manages to look chic with its refined red finish.
Elasticity at its best! Keeps device steady even on bumpy rides.
Love the red finish. Compact size doesn't obstruct view.
No more scratches thanks to the soft silicone pad. Great feature!
This marks my third purchase of this product. While the first two eventually broke after 2-3 years of use, I find its convenience worth the investment. Although prolonged exposure to sunlight may weaken the rubber over time, leaving it attached to the steering wheel, I appreciate having my phone readily accessible where my hands are. I'll definitely purchase another if this one wears out.
Finally, a car phone holder that I genuinely appreciate. Upon seeing it in my friend's car, I knew I had to get one for myself. Its reasonable price and ease of installation, coupled with its ability to securely hold my iPhone 5 in place, made it a standout choice. Positioned conveniently in front of me, it minimally distracts from the road while providing easy access to navigation. However, it does obstruct part of the dashboard view, such as the speedometer. Nevertheless, the Waze app's speed display feature compensates for this limitation. Overall, I'm highly satisfied with this product.
Despite any qualms about its material feeling somewhat cheap, the phone holder functions admirably, particularly when accommodating my iPhone within its Otterbox case. It has proven reliable during my travels in rental cars, effortlessly supporting my large Oneplus 9 Pro without any construction-related concerns. While it does obscure a portion of my gauge visibility, this is inconsequential as I primarily utilize it for GPS navigation. Although close turns may occasionally pose visibility challenges, these are infrequent and outweighed by its overall benefits. The strong elastic and flexible springs further contribute to my satisfaction with this product.
This marks my second acquisition of a phone holder of this style, with the first succumbing to damage caused by my energetic grandson after several years of use. This device effortlessly affixes to my steering wheel, providing a convenient hands-free solution for keeping my phone in sight while navigating the extensive roads of my county. It ensures my Waze directions and alerts remain prominently displayed, addressing concerns like traffic congestion or upcoming accidents. Although snacking while driving is ill-advised, I appreciate the ability to securely store my phone in the holder while I pull over safely to check for nearby snack options. Moreover, I find reassurance in the fact that my phone remains securely in place. Given its minimal footprint on my steering wheel, I'm fully satisfied with its performance and would readily purchase another if needed.
Recently acquired this steering wheel mount and utilized it for an impromptu Zoom call from my car. The strap securely encircles the wheel, and even when positioned at the top, it comfortably accommodated the charging phone at eye level. Throughout an hour-long call, I experienced minimal movement while using the touch screen, making it ideal for my needs. Its simplicity, small size, and affordability make it a perfect tool for my purposes.
I had to discontinue using a phone mount that attached to my AC vent due to concerns about damaging the louvers. This steering wheel mount offers a fantastic alternative, and I'm so impressed that I'm considering ordering another one for my other vehicle.
It would be nice if it was a little bigger. Does not fit my steering wheel.