SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I bought these gloves to manage the soft, downy fur on my dog's underbelly, chin, and inner legs where other tools failed. These gloves not only work wonders but are also enjoyed by my pet, reducing her shedding significantly. I was skeptical at first but now highly recommend them for pets with similar fur issues.
My dogs have always enjoyed their baths, but they seem to find extra pleasure in being scrubbed with these gloves, relaxing fully during the process. Post-bath, their coats are noticeably softer. This purchase was a wise decision!
Initially skeptical, I was quickly impressed by how much my cat enjoyed these gloves, far preferring them over traditional brushes. They removed more hair in one session than a wire brush could in days. For ease, vacuuming the hair off the gloves is recommended.
The amount of hair these gloves remove is astonishing, surpassing traditional brushes and requiring less frequent cleaning. My dog loves the sensation, equating it to a treat. The gloves are especially useful outdoors due to the ease of hair removal.
After purchasing the glove for my outdoor cat, who sheds heavily in summer, she now eagerly awaits her "Glove Love" sessions. Initially, hair removal required frequent glove cleaning, but it has become easier over time. The glove has become an indispensable part of our grooming routine, clearly a favorite for my cat.
good
i absolutely love this grooming glove! it has completely transformed the way i groom my pet. the glove is comfortable to wear, and the soft bristles are gentle on my pet’s skin. it effectively removes loose fur and dirt, leaving my pet’s coat looking clean and shiny. my pet used to resist grooming, but now they actually look forward to it because of the gentle massage the glove provides. it’s easy to clean; the hair comes off effortlessly, and it’s ready for the next use in no time. i’ve noticed a significant reduction in the amount of fur around the house, which is fantastic. the glove is also great for bonding with my pet, making grooming sessions a positive experience. it’s well-made and durable, showing no signs of wear even after multiple uses. i highly recommend this grooming glove to anyone looking for an efficient and enjoyable way to groom their pets. it’s a fantastic product!
the spikes could be a bit longer, but it's good
Cats 🐈 love these gloves. Every cat I have used these with just turns to mush wanting to be brushed. Wore out the original glove I had after many years.
Quality not strong fabric
Fast shipping! Very good product! It really removes a lot of unnecessary hair! ! I recommend it to you!
Fostering dogs of various breeds, I've found these gloves invaluable, especially with a shepherd mix's thick fur. They ease grooming and bathing, making the process smoother than ever.
This grooming accessory is gentle enough for pets with sensitive skin, providing a comfortable grooming experience.
The adjustable wrist strap ensures a secure fit, allowing you to groom your furry friend with confidence.
My dog, who's usually frightened by anything new, took surprisingly well to these gloves. Traditional brushes scared her away, but she enjoys the gentle touch of the gloves, which also helps reduce fur on my hardwood floors. It's become a special bonding time for us, sitting in the shade while I give her a relaxing massage.
This grooming glove has truly made a difference in our household. My pet used to be very nervous during grooming sessions, but now they seem to enjoy it. The glove fits perfectly on my hand, making it easy to use and control. The bristles are gentle but effective at removing loose fur and dirt, and my pet seems to love the massage-like feel. It’s also great for reaching those hard-to-get spots. The glove is easy to clean, and the fur comes off with no effort at all. Since I started using it, there’s been a noticeable reduction in the amount of pet hair around the house. It’s also a great bonding activity, as my pet now associates grooming with positive experiences. This glove is a must-have for any pet owner looking to improve their grooming routine and reduce shedding. I highly recommend it to everyone with furry friends!
I've noticed a significant reduction in shedding since using this tool regularly; it's made a noticeable difference in my home's cleanliness.
I purchased these for my mom to help with grooming her cat. They're comfortable, effectively remove shedding hair, and the cat enjoys the sensation, making grooming a pleasant experience for both.
With this grooming accessory, grooming sessions become enjoyable bonding moments between you and your furry companion.
i love this grooming glove! it fits snugly on my hand and makes brushing my pet so much easier. the soft bristles effectively remove loose fur without causing any discomfort. my pet actually enjoys being groomed now and even looks forward to our grooming sessions. the glove is easy to clean; just peel off the hair and rinse. it’s made a noticeable difference in the amount of shedding around the house. it’s a great tool for keeping my pet’s coat looking healthy and shiny. i highly recommend this glove to all pet owners!
This grooming tool is a gentle and effective way to keep your pet looking their best without the hassle of traditional grooming methods.
This grooming glove has been a lifesaver! My pet used to hate being brushed, but now they actually come running when they see the glove. It fits perfectly on my hand and makes the grooming process so much easier. The glove effectively removes loose hair and dirt, leaving my pet’s coat shiny and smooth. Cleaning the glove is a breeze; the hair just peels off. I’ve noticed a significant reduction in shedding around the house. It’s comfortable to use, and my pet seems to love the gentle massage. Highly recommend this to any pet owner!
The endless shedding from my Lab is quite the challenge, prompting me to purchase another set of these gloves.
i couldn’t be happier with this grooming glove. it’s made grooming sessions with my pet so much more enjoyable and effective. the glove fits comfortably on my hand, and the soft bristles do an excellent job of removing loose fur and dirt. my pet actually seems to enjoy the grooming process now, often purring contentedly as i use it. it’s also great for giving my pet a gentle massage, which they absolutely love. the glove is easy to clean; the hair peels off effortlessly, and it dries quickly after a rinse. i’ve noticed a significant decrease in the amount of shedding around the house, which is a huge plus. the glove is well-made and durable, showing no signs of wear even after several uses. it’s a great investment for any pet owner looking to make grooming a pleasant experience for both themselves and their pets. highly recommend!
If you have a furry friend who sheds a lot, you need this grooming aid in your life; it's a game-changer.