SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
A great bedside lamp. It charges my Galaxy S10 phone quite quickly. From 0 to 100 in just under 2 hours. The various light modes can be switched on quickly. If you leave your finger on the lanpe longer, the brightness can be varied. The permanent time display can be switched on and off and does not dazzle. If you wake up at night, you can immediately see what time it is. It's a great product.
I really like the lamp with its dimmable brightness levels and the different shades of white. Finally, no more lampshade that constantly collects dust anyway. The charging function for my mobile phone, whether cordless or wired, works perfectly and so my mobile phone is always fit in the morning with a full battery. I find the time display disturbingly bright at night. Perhaps the manufacturer can retrospectively install a dimming function there. That would be great 👍!! Otherwise, I am very satisfied with this functional and visually beautiful lamp. The price is completely okay for me. As always, the delivery is immediate. I hope it lasts a long time and that I continue to enjoy it.
It's a great lamp. The different brightnesses and colors are great. What I like best is that I can charge my phone without the hassle of cables.
Modern and practical design. You can charge your mobile phone in it. You have time too. And as a lamp, 3 shades of light and different intensities in each one. Easy to turn on and off, with a simple touch on the structure. It is very light due to its design. Very happy with the purchase.
The design of this wireless charging table lamp is perfect for the modern home.The LED light is soft and the brightness is adjusted by just touching the top of the led with three colors of light. Moreover, its wireless charging function is extremely convenient, just place your phone on the base and it will start charging. The clock function is also very useful, the digital display is clear and you can know the time at a glance. Overall, very happy with this product, it simplifies my workspace while adding a modern touch to the interior.
Bought this for my partner’s side of the bed then got lamp envy so bought a second one for me. Love the different light types and easy dim function.
Just love it
2 devices in one, great lamp with beautiful light in 3 levels and adjustable brightness. Charging is easy, only the phone case can interfere. In addition, a charging cable can also be connected.
What I particularly like is the way you switch it on and also switch on the different lighting modes. Simply tap lightly on the top of the sheet and it turns on or changes the color temperature... how cool is that. Otherwise, simply hold your finger on it a little longer to dim. To charge, you can simply place a smartphone with the appropriate wireless charging technology on the shelf below the lamp and the smartphone is then charged without any problems. Works great with my iPhone 12. Alternatively, you can also connect another device to the back via USB cable for charging or operation. All in all, a really cool lamp with well-thought-out features that not only looks good on the bedside table. It has found its place on the dining table with us. Full points and a buy recommendation.
The lamp makes a decent impression, it is well made, it is connected via USB-C cable, a charging plug is included, and an instruction manual in German is also included. It is also possible to charge a smartphone via USB or wirelessly, which works wonderfully with an iPhone 11. The lamp or light can be dimmed and set to different light colors (warm white to cold white). Very nice lamp for dessert.
Easy to use Looks good Doesn't feel or look cheap It works
Super nice 🤩
Nice lamp, if it is in the bedroom, can be dimmed in 3 levels with clock display absolute buying advice
Very beautiful, it shines a lot of light and charges my iPhone without problems.
Nice light and you can also turn off or dim the clock (which is very bright at the highest level). The 3 different light colors are also very pleasant
We are very satisfied with the beautiful design! It is easy to use. Wireless charging is fast charging and very convenient to use. It looks very chic and classy. ❤️ We think the lamp is really beautiful and great. The quality is top. We have already ordered several lamps and are unfortunately not satisfied because either the light was too bright or it cannot charge properly. It is simple, modern and manufactured to a high quality. It would also be a good idea for decoration 💡 The light intensity with 3 levels can be easily adjusted to different brightnesses. I now have an integrated charging station for my iPhone. For the price, it's a very good quality product! In any case, I can recommend it!!! very satisfying, highly recommended 🎀🌸❤️
Makes a good impression visually and in terms of workmanship. In terms of brightness, it is very versatile, from very bright to a subtle night light, you can adjust everything infinitely. The charging function for the phone and other things also works perfectly. All in all, I am very satisfied and would recommend the lamp to others.
Multi function light does all the jobs I want! Night light and clock and fast charging as well. Couldn’t be happier. Highly recommend 😗
I think the bedside lamp is a real eye-catcher. The material and workmanship look high-quality. The dimmable touch lamp works perfectly. In my opinion, however, it is not three different brightness levels but three different temperatures. So one light is cold white and one is warm white. I personally like the last “color” the most (i.e. when you have pressed it three times).
The charging function works perfectly with an iPhone and also Samsung. It's also very decorative.
Too bad not to have been warned that the charger does not work with all cell phones...
I am very happy with it. the touch is really great and the way to adjust the intensity is superb. For my part I don't use fast charging, but I love this lamp.
This simple design lamp is lovely. I brought it for my son's bedroom. He likes to know the time, and this lamp has a digital clock which is exactly what he wanted.
For this price- brilliant
I love this little lamp! It has a cold, warm, and mix of cold and warm light tone options. Plus it dims! It’s turned on, off, and dimmed with touch. So cool! The fast charger works perfectly, too. The wireless charging has worked well the handful of times I’ve used that feature, I’m so glad I bought this, as it has been a perfect bedside table for me.