SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I'm a big fan of this cordless heating pad! Being able to move around while wearing it is fantastic. The heating element works effectively, and the vibration feature is a nice touch. The only improvement I'd suggest is making it wider to cover a larger area of the back. The extension is essential. Additionally, the soft bag it comes with is a nice touch for storage. Charging is a breeze, and after an hour of use, no issues whatsoever!
This menstrual heating pad has exceeded my expectations. it heats up quickly and the warmth is incredibly soothing for my menstrual cramps. the adjustable heat settings are a great feature, allowing me to find the perfect level of comfort. the pad is soft, flexible, and fits comfortably around my abdomen, providing consistent relief. it’s also very portable and easy to use, making it ideal for both home and travel. the battery life is long-lasting, so i don’t have to worry about it running out of power during the day. since using this heating pad, my cramps have become much more manageable and i can carry on with my daily activities with less pain. it’s easy to clean and maintain, which adds to its convenience. i’m very satisfied with this purchase and would highly recommend it to anyone looking for an effective solution to menstrual pain. it’s a wonderful product that truly delivers.
While it works very well, I advise caution with the highest heat setting, as it can easily cause burns if worn with a thin shirt—it gets very hot. Stick to the low or medium heat settings. The vibration settings work perfectly fine without any issues. Overall, it's a wonderful product that's definitely worth buying. My wife absolutely loves it.
I'm impressed with this heating pad, which includes a small power bank. It's user-friendly, with three adjustable heat settings, and effectively relieves menstrual pain for my girlfriend. Since she started using it, her discomfort has significantly decreased. It's a great product for women.
i recently bought this menstrual heating pad and it’s been a lifesaver. the heat is soothing and helps relieve my cramps quickly. it’s lightweight and easy to use, with adjustable settings so i can find the perfect temperature. the pad is soft and comfortable to wear, fitting snugly around my abdomen. it’s also portable, so i can take it with me wherever i go. this heating pad has made such a difference in managing my menstrual pain. highly recommend it for anyone who struggles with cramps.
I've discovered the solution to my monthly struggles! This menstrual heating pad is fantastic! It operates flawlessly, features a portable charger, and comes in a convenient size. What's great about it is its lightweight design and simplicity of use. I highly recommend it!
I was thrilled to switch from my old wired heating pad to this one, as it allows me more freedom to move around.
This heating belt is exceptionally well-made, offering various heating temperatures. Its design ensures it stays close to your skin, and its wireless feature allows for freedom of movement. The adjustable belt ensures a comfortable fit, and it's rechargeable for convenience. Overall, it's a fantastic warming belt.
i’m extremely pleased with this menstrual heating pad. it has been incredibly effective in relieving my menstrual cramps. the heat is soothing and provides quick relief from pain. the pad has adjustable heat settings, allowing me to customize the temperature to my comfort level. it’s soft, comfortable, and fits well around my abdomen, staying in place even as i move around. the portability is a major plus – it’s lightweight and easy to carry, so i can use it at home, at work, or on the go. the battery life is impressive, lasting through several uses on a single charge. this heating pad has made my periods much more manageable, reducing my discomfort significantly. it’s easy to use and clean, making it a convenient solution for menstrual pain. i highly recommend it to anyone looking for effective and reliable relief from menstrual cramps. it’s definitely worth every penny.
My husband bought me this heating pad because my menstrual cramps have been particularly severe lately. It's been incredibly helpful, allowing me to walk around with it discreetly under my shirt. I've even used it for lower back pain by spinning it around.
This is fantastic for relieving cramps or back pain. I appreciate that it's cordless, allowing me to move around while using it. It charges up fast and holds a charge for a good amount of time. I'll be recommending this to anyone experiencing menstrual cramps.
My teenage daughter suffers from severe cramps, and this belt has been incredibly helpful in managing her pain. She wears it discreetly under her clothes at school or at home. The only downside is that it's somewhat noticeable, but she doesn't mind.
The softness of the pad is a major plus, making it exceptionally comfortable.
My daughter disliked being tethered to a heating pad, so this cordless option is perfect for her on-the-go lifestyle.
I purchased this for heat and massage therapy around my knees, and it's been working well so far. The device heats up quickly, and the battery lasts long enough for extended use. While the massage function is decent, it provides average intensity. Overall, I'm satisfied with it and would recommend it for targeted heat and massage therapy.
While this warmer belt is comfortable to wear, I advise caution when adjusting the heat level. At its highest setting, it can become uncomfortably hot, nearly reaching the point of burning. On lower settings, it's more comfortable and provides relief. Personally, I'm not fond of the vibration feature due to its loudness and sensation, but it may vary based on individual preference. Overall, it performs well, appears durable, and offers good value for the money.
It's been a lifesaver for my menstrual cramps, especially when I'm on the go. The adjustable temperature settings provide personalized relief, making it an essential item for me.
My wife experiences terrible cramps almost like clockwork every month. Since I got her this pad, it's made life a bit easier for both of us during her mysterious stomach pains.
got this menstrual heating pad and it’s been an amazing addition to my pain relief routine. the pad heats up quickly and provides consistent warmth, which is incredibly soothing for my cramps. the adjustable settings let me choose the exact temperature i need for comfort. the pad is soft and fits comfortably around my abdomen, allowing me to wear it while doing other activities. it’s also portable and rechargeable, making it easy to take with me wherever i go. i’ve used it at home, at work, and even while traveling, and it has always provided reliable relief. the battery life is excellent, lasting through multiple uses before needing a recharge. this heating pad has made a huge difference in managing my menstrual pain, allowing me to stay active and comfortable throughout my period. i’m very happy with this purchase and highly recommend it to others who suffer from cramps.
Simple to use with clear instructions, I've wrapped it around my belly to alleviate bad cramps. It's comfortable to wear and heats evenly all around. I appreciate its compact design.
I purchased two of these, one for my wife and one for my teenage daughter. They both adore them and have found significant relief from pain and discomfort.
This heating pad has been wonderful for my menstrual cramps. it heats up quickly and provides consistent relief. the adjustable heat settings are great for finding the right level of comfort. the pad is soft and fits comfortably, staying in place as i move around. it’s also easy to use and very portable. i love that i can use it at home or take it with me when i’m out. it has really helped ease my pain during my period. i’m very happy with this purchase and recommend it to others.
The rechargeable feature and the removable charging unit are particularly appealing. It heats up effectively and fits perfectly as described. It's a fantastic product, especially for targeting specific areas.
Our family loves this heating pad! It significantly reduces menstrual cramp pain for my teenagers, allowing them to continue their activities comfortably.
This menstrual heating pad has made a significant difference in managing my period cramps. the heat is soothing and effectively alleviates my pain within minutes. i appreciate the adjustable heat settings, which allow me to customize the temperature to my preference. the pad itself is soft, flexible, and fits snugly around my abdomen, ensuring maximum comfort. it’s also lightweight and portable, which is perfect for taking it with me wherever i go. the battery life is impressive, lasting through several uses before needing a recharge. since using this heating pad, my cramps have become much more manageable and i can go about my day with less discomfort. it’s easy to use and clean, making it a convenient addition to my routine. i highly recommend this heating pad to anyone looking for effective relief from menstrual cramps. it’s truly a great product that delivers on its promises.