SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
We purchased these a few months ago, with two kids, they’ve held up great! Give them a place for all the little “things”, and purchased a cup size trash can for them to keep in one of the drink holders. Fit perfectly.
The package arrived very well wrapped, carefully. In perfect condition, all the straps and insurance systems work perfectly, there are no apparent manufacturing defects so far I really like the purchase
This is what I have been looking for. I would recommend. The straps anchor's on each side and one underneath the seat, the tray is sturdy enough, cup holders are standard, where the tissue slot resides we put Box of disposable wipes and finally the umbrella slot is a plus. Ready for a road trip.
It doesn't fit.
Very well made, beautiful cover. I am so glad I ordered them.
Good quality for the price. Helped elevate my backseat for guests.
Received in excellent condition and speedy delivery.
Really great and looks perfect in my jeep patriot 2016 the only thing I didn’t like is how thin the product was and the tray is questionable. I am curious to see how it holds up when I use it for the first time.
The smell was strong but gone in few days and no smell in the car.
not suitable for leather car seats. fast delivery.
We ditched our child behind the seat organizer for these because they just look nicer and to be honest with you having less pockets and that table for food is just so much better than the old ones. These are great for anybody that has a kid of any age.
Very fragile material. Packed without damage.
Easy to install.
So sweet.
It's not 100% accurate to the picture but it's okay for the. Price... It was exact for raize 2023
I recently installed this luxury PU leather car seat back organizer in my truck, and I'm really impressed. It matches my interior so well, it looks like it was always meant to be there. It's a game changer for keeping the kids' toys and snacks organized, and the foldable tray is a godsend on long drives. Plus, it was a breeze to install!
Bought this for my new Jeep Grand Cherokee L to help with the kids' clutter. It looks great and fits in well, but there was a bit of a smell at first. Luckily, it went away after a few days. The organizer is solid, the tray comes in handy, and it's really helped keep my car tidy.
Got this organizer for our family road trips and it's been amazing. My son can now manage his snacks and still watch his shows without creating a mess. The foldable tray is perfect for his little adventures, and the extra pockets keep everything tidy. Couldn't be happier with this addition to our car.
I was really feeling the lack of storage in my Silverado, especially with kids in the back. Finding this backseat organizer changed everything - it's got pockets for all their bits and pieces and the foldable tray is perfect for their snacks or tablets. Plus, it blends into the car like it was made for it. Totally love it!
It was very sturdy and is going to perfect for storage.
Wasn't sure I'd like this car seat back organizer as much as I do, but it's been fantastic. Keeps the backseat of my Kia neat and protects my seats, plus the tray is super handy for my kid. Easy to install and really practical. I'd recommend it to any parent looking for a bit of car organization.