SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I've got to say, I'm totallyitten with how straightforward it is to clean this tent. You know how kids are, right? They turn the tidiest of spaces into a chaotic mess in no time flat. But hey, that's just part of their charm! This tent though, it's an absolute game changer. You see, cleaning up after my littleascals has always been a bit of a drag but now thanks to this easy-clean tent life is suddenly less complicated. It’s like someone waved a magic wand and made all those stubborn stains and spills disappear without any elbow grease or scrubbing till your hands hurt! The fabric used for the tent seems almost resistant to dirt and grime which means you don't have to worry about deep-seated stains anymore. A quick wipe down here and there and voila! The thing looks as good as new again. What makes it even better is that you don't need any fancy cleaning agents or tools either; your regular old household cleaner does the trick perfectly fine. So not only does this save me loads of time but also keeps my wallet happy because let's face it: who wants to spend more money on expensive cleaners? In essence what we're talking about here folks is simplicity at its finest – something that every parent will appreciate especially when dealing with messy kids’ playtime aftermaths. So if you ask me whether I'd recommend this product? Absolutely yes! For its ease-of-cleaning alone I’d give two thumbs up👍👍 Any parent out there looking for a way to simplify their lives should seriously consider getting one of these tents.
I must say, this teepee tent is a fantastic addition to our playroom. The size is perfect for my little ones to have their and it fits comfortably in various areas of the house without taking up too much space.'s made from quality materials like solid pine wood and soft cotton, which means it's both durable and comfortable.
The perfect size for my little adventurer, fits comfortably in our living room.
This is one of the best purchases I've made for my child. quality materials used in this teepee outstanding - solid pine wood poles that provide stability, soft cotton fabric that feels nice to touch, and recycled ABS connectors that make assembly easy while being eco-friendly.
i recently bought this kids play teepee tent for my little ones and they absolutely love it. it was easy to set up and the instructions were straightforward. the fabric is high-quality and the wooden poles are sturdy, making the whole structure very stable. my kids spend hours playing in it, creating their own little world. it’s spacious enough for a few kids to sit in comfortably and they love the window on the side. it also looks great in their room, adding a cute and cozy touch. i appreciate that it’s easy to take down and store when not in use. this teepee has been a wonderful addition to our home and provides endless fun for the kids. highly recommend it for any parent looking to give their children a special place to play and let their imaginations run wild.
Our family absolutely loves this teepee tent! It's the perfect size, not too big and not too small. The kids play inside comfortably, and it fits perfectly in various areas of our home without taking up too much space.'ve even taken it outside for some backyard! And let me tell you about cleaning - it's a breeze because it's machine washable!
This tent has become my child’s favorite play area – spacious and comfortable!
So happy with the quality materials used - solid pine wood and soft cotton. It feels safe and comfortable for my child.
This play teepee tent has been an amazing purchase for my kids. they spend so much time in it, reading books, playing games, and even taking naps. the setup was quick and easy, and the materials are very durable. the fabric is soft and has a beautiful design that fits perfectly with their room decor. the wooden poles are strong and keep the tent stable. it’s spacious enough for them to play comfortably with their toys inside. the window is a nice touch, allowing them to peek out and have more fun. it’s also lightweight and easy to move around if needed. i’m really happy with this purchase and love seeing how much joy it brings to my children. highly recommend it to other parents.
The eco-friendly aspect of this teepee really caught my attention. Made from recycled ABS along with solid pine wood and soft cotton – these are choices that not only ensure durability but also contribute towards sustainability. A great product indeed!
This teepee has become an instant favorite at home! It’s spacious enough for all sorts of fun activities yet compact enough to fit into different corners of our house or even outdoors during family picnics.
fine
i'm impressed by the eco-friendly aspect of this teepee, made from recycled ABS. great job!
I love how spacious this tent is on the inside despite its compact appearance from the outside. My children have plenty of room to play their games or curl up with their favorite books. Plus, knowing that I can easily clean it by throwing into washing machine gives me peace of mind.
Made from solid pine wood? That explains why it's so sturdy!
got this teepee tent for my kids and it’s been a big hit. they love having their own little space to play and read. the tent is very well-made, with sturdy wooden poles and durable fabric. it was easy to set up and only took about 15 minutes. the design is adorable and fits well in their room. my kids especially love the small window and the space inside is just right for them to sit and play comfortably. it’s also easy to take down and store when needed. this tent has provided hours of entertainment and is a wonderful addition to their play area. highly recommend it to anyone looking for a fun and stylish play tent for their kids.
Apart from being incredibly fun for the kids, what sets this tent apart is its ease-of-maintenance - just toss it in the washing machine when needed! Also worth mentioning are the quality materials used; solid pine wood ensures sturdiness while soft cotton adds comfort.
The material combination used in making this teepee ensures both safety and comfortability for my child’s play environment; solid pine wood providing sturdiness while soft cotton guarantees coziness during playtime – all these without compromising our commitment to be eco-friendly as they’ve incorporated recycled ABS!
This teepee tent is a great addition to our playroom. Perfect size for my kids and fits comfortably in various areas of the house.
wow! machine washable? lifesaver right there! no more hand cleaning messes
My daughter adores her new hideaway spot! This teepee has become her go-to place whether she wants to read a book or engage with her dolls on imaginary escapades. What amazes us parents more though is its easy maintenance feature – simply toss it into your washing machine whenever needed!
this tent is just what we needed. perfect size that fits anywhere in the house
The soft cotton material makes it super cozy for the kids.
The fact that this product uses recycled ABS material shows thoughtfulness on part of manufacturers towards environment conservation- a big thumbs up!
Our family is absolutely smitten with this teepee tent. It's the perfect size for our little ones to play in and fits comfortably in various areas of our home. The solid pine wood structure ensures it's sturdy while the soft cotton interior makes it cosy.