SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This car seat covers set has been a great addition to my car. the covers fit snugly on both the front and back seats and look really nice. installation was quick and easy. the material is durable and easy to clean, which is perfect for me. the covers have protected my seats from dirt and spills, and they’re also very comfortable. i’m really impressed with the quality and appearance of these covers. they’ve made a big difference in the look and feel of my car. highly recommend them to anyone looking for good-quality seat covers.
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Comfortable, stylish & environmentally friendly.
These seat covers have completely transformed my driving experience. Their quick installation was such a breeze – no fiddling around or wasted time here! Plus, being crafted from recycled materials makes me feel good about this purchase.
Installing these was such an effortless task thanks to durable seat anchors & headrest straps provided. Moreover, they're crafted from eco-friendly materials which is a big plus for me.
got this car seat covers set for my car and it’s been great. the covers fit well and look really nice. installation was simple and quick. the material is strong and durable, and it’s easy to clean. the covers have protected my seats from spills and dirt, which is really helpful. they’re also very comfortable to sit on. i’m very pleased with how they’ve transformed the look of my car’s interior. these covers are a great investment for anyone looking to protect their seats and improve the overall look of their car.
Stylish, comfortable and eco-friendly. A great buy!
These car seat covers are so much better than other brands I've tried. Installation was easy thanks to those handy hooks at the bottom.
I love how snugly these sit on my car seats – no annoying adjustments needed while driving!”
i’m really happy with these car seat covers. they fit perfectly on my seats and look very stylish. the installation was easy and took only a few minutes. the material is high-quality and easy to clean. the covers have protected my seats from spills and stains, which is great because i have kids. they’re also very comfortable to sit on, making long drives much more pleasant. these covers have really improved the look and feel of my car. i highly recommend them to anyone looking to upgrade their car’s interior.
Impressed by the quality of these seat covers.
The star-shaped rubber dots underneath provide excellent grip, ensuring the covers stay in place. I'm really impressed with the thoughtfulness of design!