SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
One thing I love about this product is its durability- made out of eco-leather material it can withstand daily use without showing signs of wear and tear. Not only does it keep things organized but also adds an element of neatness in my SUV!
Finally found an organizer that doesn't slide around while driving. This one stays securely in place 👍
With its sturdy fastening system, this product keeps everything in place even on bumpy roads. I'm impressed!
Loving the waterproof eco-leather - so easy to clean and maintain!
my car trunk used to be such a mess, but this organizer has changed that. the multiple compartments are great for organizing groceries, tools, and other items. the material is tough and durable, and the handles are strong and make it easy to carry. the non-slip bottom is fantastic for keeping it in place while driving. it's also collapsible, which is super handy when i need more space in my trunk. i've been using it for a few weeks now, and it's holding up really well. it's a great product that has made my car much more organized. highly recommend it.
This organizer is perfect for keeping my trunk tidy. The fastening system is top-notch, and I love the variety of pockets.
Honestly speaking having owned multiple organizers before nothing compares in terms of quality & effectiveness like this one! Its sturdy fastening system comprising metal buttons ensures your items stay put avoiding any mess caused by movement while driving.
No more searching for items in my trunk - they're all organized!
Super happy with this purchase! Keeps everything organized and secure in the trunk. It's made from durable eco-leather which is also easy to clean!
This trunk organizer has been a wonderful purchase. It’s incredibly sturdy and has plenty of compartments to keep everything organized. I use it for groceries, emergency supplies, and kids' sports gear, and it keeps everything in its place. The handles are strong and make it easy to carry in and out of the car. The anti-slip pads on the bottom are a great feature, keeping the organizer secure while driving. I also love that it’s collapsible for when I need extra trunk space. It’s been a real help in keeping my car organized and clutter-free. Highly recommend it!
The waterproof feature of this organizer makes it perfect for outdoor adventures or rainy days when loading groceries into the trunk!
This product certainly lives up to its name as an excellent car trunk organizer! It features strong PVC buckles along with solid textile headrest straps ensuring everything stays intact even during long drives or bumpy terrains.