SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I must mention how impressed I am with the overall design especially considering diverse storage options available such as buttoned pockets, narrow ones, and even a zipper pocket for added security. Now I can keep my trunk perfectly organized all thanks to this wonderful product!
Absolutely love how easy it is to clean this thing from dust or liquids - just wipe it off!
Satisfactory
Finally found an organizer that doesn't slide around while driving! This one stays securely in place thanks to the strong PVC buckles.
What sets this organizer apart from others is its superior quality and functionality. It’s crafted with durable eco-leather that's not only waterproof but also easy to clean - just wipe it down with a damp cloth! The storage pockets are ample enough to hold all my car essentials neatly in place.
This organizer fits perfectly in my SUV, keeps everything neat and tidy on road trips 🛣️
This organizer is a godsend. The eco-leather material makes it durable and waterproof, perfect for all my car storage needs.
It's amazing how much more space I have in my trunk thanks to this organizer. A must-have for any car owner!
This car trunk organizer has been an absolute lifesaver for someone like me who likes everything neat and tidy. Its sturdy fastening system ensures the whole setup stays snugly in place no matter how bumpy the ride gets – making it perfect for long road trips or simply everyday use.
No more spills thanks to those fixing strap pockets. Great design!
this trunk organizer is fantastic. my trunk was always a cluttered mess, but now everything is organized and easy to find. the compartments are great for separating groceries, tools, and other items. the material is very sturdy and the handles are strong, making it easy to carry in and out of the car. the non-slip bottom keeps it from moving around while driving, which is really helpful. i also love that it’s collapsible for when i need more trunk space. it’s been a great addition to my car and has made a big difference in keeping things organized. highly recommend it to anyone who needs a bit more order in their life.
I love that there are different types of pockets - buttoned, zipper, narrow... makes organizing so much easier!
This product's durability is commendable. It's clearly made to last long.
The amount of storage options available is truly impressive ranging from buttoned pockets, narrow ones to even a zipper one ensuring you have designated spots for your cleaning supplies, first aid kits & drinks among other things.
The eco-leather material is so easy to maintain! Just wipe it down and it looks brand new again.
I love how practical yet stylish this car trunk organizer looks in my vehicle. Made out of durable eco-leather material which is waterproof plus super easy to clean makes maintaining it so much simpler than expected!
I've always had trouble keeping my car tidy until I found this fantastic organizer. It has an abundance of storage options from buttoned pockets to zipper ones which are perfect for storing from first aid kits to drinks securely without them rolling around while driving.
This product has made road trips a lot smoother. Everything stays put and organized 🙌
I’m very pleased with this trunk organizer. It has made keeping my car tidy so much easier. The various compartments are perfect for organizing different items like groceries, tools, and sports equipment. The construction is very durable and the handles make it easy to move. The anti-slip feature is a nice touch, ensuring the organizer stays in place during drives. I also appreciate that it’s collapsible, giving me flexibility when I need more trunk space. It’s a simple yet effective solution for car organization. It’s definitely made my life easier, and I highly recommend it to anyone looking to declutter their car.
The solid fastening system ensures everything stays put, even on bumpy roads.
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Really happy with the quality of this organizer, especially the sturdy fastening system.
The solid textile headrest straps ensure that the whole setup stays snugly in place no matter how bumpy the ride gets – making it perfect for long road trips or simply everyday use.
This car trunk organizer has been a lifesaver. The eco-leather material is not only durable but also waterproof, making it perfect for those unexpected spills or rainy days when you're loading groceries in the trunk. Plus, it's easy to clean with just a damp cloth - no need for any special cleaning agents.
This organizer is a game-changer for my car's cleanliness and organization.