SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Impressive
The quality materials used on this product make all the difference - feels sturdy yet looks sleek at the same time.
Built like a tank yet still looks stylish in my car.
Durability meets style with this trunk organizer - crafted from premium materials like eco-leather and Oxford fabric plus reinforced with hard PVC inserts ensures longevity while still looking sleek
This product has truly transformed my car's trunk from messy to organized. It's crafted from heavy-duty materials which ensure longevity and can withstand frequent use without any damage. And the best part? It stays put even on bumpy rides thanks to those anti-slip rubber feet!
If you're looking for something that can withstand frequent use without showing signs of wear or damage then look no further than this organizer. Its robust build with high-quality materials ensures longevity while maintaining style points thanks to its sleek appearance.
No more sliding groceries every time I turn or brake- all credits go out to those wonderful anti-slip rubber feet on the bottom of the organizer!
I've never been so excited about car accessories until now - easy setup, sturdy build quality, keeps everything securely in place...what more could you ask for?
A sturdy organizer that's built to last. Love it.
Finally found an organizer that not only looks good but performs exceptionally as well- no more messy trunks or sliding items!
this trunk organizer has been a lifesaver. my trunk used to be a chaotic mess, but now it’s all organized. the different compartments make it easy to store groceries, tools, and other items. it’s made of durable material and has strong handles, so i can easily lift it in and out of the car. i also appreciate the velcro on the bottom that keeps it from sliding around. it’s collapsible too, which is great when i need more space. it’s been really handy for road trips, keeping everything in place. i’m very happy with this purchase and highly recommend it.
I've been searching for the perfect car organizer for quite some time now, and I think I’ve found it. This one ticks all the boxes: easy assembly thanks to its convenient Velcro design; durable construction with eco-leather, Oxford fabric, and reinforced with hard PVC inserts; not to mention the secure non-slip design that keeps everything in place during drives.
The convenience offered by this product cannot be overstated enough – fast setup times paired with effortless access to your items make road trips so much smoother now!
If there's one thing I appreciate most about this product it would be how quickly I can set it up without any fuss - truly saves on time especially during those rushed mornings
Eco-friendly materials without compromising on durability...impressive!
Incredibly tidy now thanks to this organizer 👍
Loving the non-slip design of this organizer - no more flying grocery bags!