SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
excellent
A must-have for any car owner! This trunk organizer is built like a tank yet still manages to look stylish.
Cleaning this organizer is such a breeze 😊 Just wiped off some dirt today with zero hassle!
I've had other organizers before but none have matched up to this one in terms of durability and functionality. The eco-leather exterior coupled with Oxford cloth interior make it both stylish and practical — exactly what I was looking for!
This organizer is top-notch! It's durable, customizable, and looks sleek in black eco-leather.
Durable construction, easy to clean
I love how practical this organizer is! From its robust build to its customizable compartments - it's perfect for keeping things tidy.
i absolutely love this trunk organizer. my car trunk was always a mess before, but now everything is organized and easy to find. the compartments are perfect for keeping groceries, tools, and other items in place. the material is tough and durable, and the handles make it easy to carry. the non-slip bottom is a great feature; it stays put even on bumpy roads. it’s also collapsible, which is super convenient when i need more space in my trunk. it’s been incredibly useful and has made my car much more organized. highly recommend this to anyone looking for a practical storage solution.
The quality of this trunk organizer far surpasses any others I’ve tried before. Its tough build combined with customizable storage options makes organizing my car so much easier now — no more digging through piles of stuff trying find something!
I'm loving how durable this is - it's survived camping trips, beach outings, and daily use without any issues.
With this trunk organizer, I've finally found the solution to my messy. The sturdy construction and easy maintenance make it a winner!
A lifesaver! Keeps my trunk tidy and clutter-free.
This product offers exactly what you need: durability, versatility and low-maintenance. Absolutely worth every penny!
Impressed by its quality. The eco-leather exterior looks sleek!
This trunk organizer has been a great purchase. It’s very sturdy and well-built, with plenty of compartments to keep everything organized. I use it for groceries, tools, and other items, and it holds everything securely in place. The handles are strong and make it easy to carry, and the non-slip bottom keeps it from moving around in the trunk. It’s also collapsible, which is a nice feature when I need more space. This organizer has really helped keep my car tidy and organized. It’s a simple but effective solution for anyone looking to reduce clutter in their trunk. Highly recommend!
Such a gameanger! Not only does it keep my trunk organized but cleaning up has never been easier.
I can't recommend this trunk organizer enough! Its sturdy construction makes it perfect for holding heavy items without collapsing or tearing. And let me tell you - cleaning couldn't be easier! A quick wipe down with a damp cloth or sponge is all it takes.
This has been a lifesaver for keeping my car clean, especially with kids. Easy to maintain too!
This product has made road trips so much easier Love it!
Impressed by its quality. The eco-leather exterior looks sleek!
this organizer is so practical - easy to clean, customizable storage options... what more could you want?
Such a robust build – definitely stands up to years of use. Highly recommend 👌
This has been a lifesaver for keeping my car clean, especially with kids. Easy to maintain too!
This trunk organizer has seriously changed the game when comes keeping my car tidy free clutter! From its sturdy construction adjustable compartments ease maintenance - there’s nothing not love about it.
What I appreciate most about this product is its robust construction – it's clear that it was designed to withstand years of use. Plus, the ability to customize storage space based on my needs has been incredibly useful!