SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The high-density foam of this product provides great protection against kicks and scratches which is such a relief when you have energetic little ones around.
satisfied
got this seat back protector and it’s been amazing. my kids used to leave marks and dirt all over the back of the seats, but not anymore. it’s easy to install and stays in place, no matter how much they kick it. the material is tough and easy to clean – just a quick wipe and it’s spotless. it fits perfectly and doesn’t look bulky. it’s a great product for keeping your car seats clean and looking new. highly recommend.
No more worries about stains or spills in my car thanks to this seat back protector. 💯
Super easy to clean, a total lifesaver!
This seat back protector is a godsend! The eco-leather top is super easy to clean, saving me time and effort. No more struggling with stubborn stains or spending extra on professional cleaning services. A total lifesaver!
Fine protection
I've always been worried about ruining my light-colored car interior but not anymore. This protector does an excellent job in keeping safe from any color marks or stains, making it an ideal choice for cars mine.
With kids in the house, long road trips can be messy, but thanks to this durable and waterproof seat back protector those days are over! Now I can enjoy peaceful drives without worrying about spills or dirt messing up my seats.
Durable and waterproof - perfect for road trips!
Recommend
This product deserves all the praise! Its color-safe feature ensures that there are no paint marks left behind on my upholstery which was a major concern for me before buying this one.
Ideal for light-colored car interiors. No more stains.
i recently got this car seat back protector and it's been a lifesaver. my kids are always kicking the back of the seats, leaving dirt and scuff marks everywhere. this protector has completely solved that problem. the material is durable and easy to clean – just a quick wipe and it's good as new. installation was a breeze; it took just a few minutes to strap it on securely. it stays in place perfectly, even with constant kicking. i love that it’s discreet and blends in well with my car’s interior. it doesn’t interfere with the functionality of the seat at all. this protector has really helped keep my car looking clean and well-maintained. i highly recommend it to anyone with kids or pets who want to keep their car seats in great condition.
No paint marks left behind on my upholstery. Love it!
The high-density foam of this product provides great protection against kicks and scratches which is such a relief when you have energetic little ones around.
Fretting over spills is history with this seat back protector!
This seat back protector is a lifesaver! The eco-leather top is remarkably easy to clean, making my life so much simpler. No more with stubborn stains or spending extra on professional cleaning services.
i’m really impressed with this car seat back protector. it’s made of durable material that’s easy to clean. my kids used to leave marks all over the seats, but now they don’t. installation was quick and easy, and it stays in place without slipping. it’s also very discreet and doesn’t interfere with the look of my car’s interior. this protector has really helped keep my car clean and tidy. highly recommend it to anyone with kids.
No paint marks left behind on my upholstery. Love it!
As an owner a light-colored car interior, I've always been worried about ruining it But not anymore! This protector does an job in keeping my upholstery from any color marks or stains.
No more fretting over unexpected spills during our family outings. This seat back protector has made life so much easier by keeping my seats stain-free!
Fretting over spills is history with this seat back protector!
This car seat back protector is exactly what i needed. it’s easy to install and stays put, even with my kids constantly kicking it. the material is durable and easy to clean, which is great for keeping my car looking nice. it fits perfectly and doesn’t interfere with the seat’s functionality. it’s a simple yet effective way to protect your car seats from dirt and damage. i highly recommend it to anyone looking to keep their car seats in good condition.
Just got this seat back protector and I'm already loving it. The eco-leather top is just so easy to clean! No more struggling with stubborn stains or spending extra on professional cleaning services. It's a totalaver!