SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The fact that installation takes literally a minute adds another feather in its cap – talk about convenience at its best!
with two kids, my car was always a mess, but this organizer has really helped to declutter the back seats. the installation is a breeze and it fits nicely behind the seats without taking up too much legroom. exactly what I was looking for to keep my car tidy during family outings✨✨
If you’re looking for a great seat back organizer for kids with a tablet holder, this is what you want. A must-have!
I purchased the 'Hexy' Car Back Of Seat Organizer and it has proven to be very practical. It offers plenty of storage space and the material is easy to clean, which is a big plus with kids. However, I do wish the organizer was a bit wider to fully cover the back of my seats. That said, it's still a very helpful product for keeping my car organized on the go.
I love my owley's back of seat organizer! the pockets provide plenty of storage space and the design is perfect for my car interior
this organiser fits snugly onto any seat back no worries about it falling off or sliding down 👌🏼
durable? check! easy to care? check! plenty of pockets? check! what else can you ask for?
just ok
Excellent quality, pockets are sewn well. Looking forward to try kick mats as well.Would definitely recommend this organizer for those traveling with family or friends. Handy item.
We're loving our Owleys. We got seat protectors as well of back-of-seat organizers, stand-alone "magic box" organizer, and trunk organizers. We love how it fits our car's aesthetic and all the different compartments. Most are quite sturdy, but the garbage bin collapses, so that is frustrating. We like the look, so just wish it stood up properly. But overall, quite happy with the quality and customer service! Thanks so much!
This seat back organizer is a lifesaver, keeps everything in one place. Plus, it's super easy to clean.
So far, I love the seat covers and organizers. They look very premium and match PERFECTLY the Jeep contrast stitched black/brown interior. Would recommend.
really high-quality materials! leather, rubber coating, fasteners. easy to install and fits snugly. I'm happy with my purchase
Really high quality and useful organizer to travel with children. Excellent materials, soft and durable, easy to wash off dirty marks. My daughter really likes that she has a tablet and all the toys in front of her. And I like that my child is busy all the way, while I can drive peacefully. 5 stars.
Convenient and cute. Thank you
I purchased this seat back organizer two months ago for a baby shower. My friends love it! The gift was a success, so I am completely satisfied with my purchase and can recommend this product :)
best seat back organizer I've ever found online. highly recommend this brand! high quality, stylish design, fast shipment + friendly customer support! thanks team!
My kids are enjoying their trips with these car organizers! Now everything they need is right in front of them - books, snacks, drinks, tablets with videos, etc. And I am completely satisfied with the quality and quick delivery 👍
top quality seat organizer! in love with this brown color
Loving my car organizer!! It's perfect for keeping all my daughter's stuff in one place and also for protecting the back of the seat. Lovely color that matches perfectly with our car interior. Thank you so much!
Such a beatiful product!! Can't wait to use it in my car! 5 stars!!!
I won’t lie if I say this thing saved my nerves. My daughter is 6 and she’s a very messy kid… before, during trips with her, I literally went crazy: she constantly threw away toys and stained the tablet with dirty hands, asked me for a drink or was hungry. But with this seat organizer, I finally breathed a sigh of relief! All her toys, drinks and snacks are right in front of her, she herself takes them and puts them back. The tablet is stored in a special pocket and stays clean all the way. It’s a wow! Highly recommend this car organizer for seat back!
This car seat organizer has solved our problem with a tablet in the car forever! Our son constantly stained it with juice or baby puree, so after the trip the tablet was scary to look at… Now we turn on the cartoons and put it in a special transparent pocket, where it stays clean all the way! Owleys, you are amazing!!
Got 3 for my Pacifica, fit perfectly. Very convenient pockets for storing kids things, and the car upholstery stays clean. Thanks a lot!
Our daughter is happy 🙂 This seat organizer became her personal world with her belonings during our commutes. And while she is happy, I’m happy to, for the first time in many years I learned what a quiet trip is.