SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Our car journeys have changed completely after buying this seat belt. The adjustable length is perfect for our dog, and the shock-absorbing bungee helps prevent any injuries during sudden stops or falls.
Versatile design fits any size dog perfectly! Great product.
The anti-rust metal components of this belt are a standout feature. It gives me confidence knowing that it won't wear out over time and will continue to provide secure travel protection for my pet.
The 360° rotatable hook on this seat belt allows unrestricted movement, making car rides enjoyable for my pet without compromising their safety. An absolute must-have!
As a long-time dog owner, I will always stand by the fact that people should always seatbelt their fur babies when traveling. It is not only for our peace of mind when they are sticking their head out the window, but if you were to get into a car crash they would be okay and not fly out the window. After going through multiple seat belts to find the best one, this is definitely it! I would 100% recommend it.
I love that this is: 1) adjustable and 2) able to clip into seat belt receptacles as well as cargo clips or car seat anchor bars in the car. I love it!
Latched easily into the car seat latch. I just have a large dog so it did not prevent him from being able to reach console between front seats and attempt to nudge my head during the car ride.
Has worked great for my dogs. This was the best design I saw with both a bungee and an alternative to the seatbelt buckle. My dog always stepped on the seatbelt buckle and unbuckled herself. I attach the clip part to the child seat locks behind my car's headrests and my dog cannot unbuckle herself anymore. The bungee feels very strong and hopefully will absorb a lot of impact if it ever needs to. The harness clip swivels, which keeps this attachment from getting ridiculously twisted and I love how easy it is to adjust the length.
This worked wonderful when I wanted to take our puppy for a ride with me. She stayed put in the front seat, didn’t try to climb in my lap, and it kept her secure while still giving her enough room to roam around the seat.
This keeps Maggie in the backseat, but gives her plenty of room to move around comfortably. She can still peek into the front seat safely. Love the security and flexibility Maggie has when we are out for a ride. Locks into the seatbelt nicely.
The dog is able to easily stand up, turn around and sit. When hooked to her harness, it causes her no discomfort, and she is secured so that she doesn't go flying from any sudden stops or movements.
This thing keeps my dog from wandering up to the front seat and eventually she just falls asleep
My dog is small (12 pounds) this is plenty sturdy for her. It is very easy to use and keeps her in the backseat.
Great for keeping in car and works well with my little pupper
You can clip the dog in and he can sit in your lap or on the front seat... feel better for my fur baby
Bought this for one of our dogs who doesn't always like to sit still in the car and tries to climb onto the driver which is a problem. This clips into the seat belt receptacle on one end and clips to the dog's harness on the other. You can clip it to the collar but that's not really recommended. It fits the seat belt for a 2012 Honda CRV.
Easy and sturdy. Snaps right into the seatbelt. Worked well with my 2015 Ford Focus hatchback.
Great quality, but these were way too short for my lab. These would be perfect for a medium size dog.
It’s the perfect Seatbell for a puppy she won’t be running around the car just sit in the backseat and become great purchase
Was looking for a simple, uncomplicated, safe way to restrain my puppy in the vehicle. Love that you have more than one way to do just that with this tether. It's quick, easy to move, take along.
This seatbelt leash fit the bill nicely. The stitching is sturdy and neat. I like the added bungee section that is different than others I have used. The adjustable length is nice. I usually use this as a tether when in public as the latch attachment clips easily to a belt loop or key ring.
Love the fact that my puppy has a safety belt while riding in the car 🚗
this seat belt works well for my dog. he is very strong and likes to pull on the lead a lot. this helps him stay in place in the car so he will not jump out of the seat
Flexible. Ease to install
These are well made and have held up over time. I don’t know how much they actually protect my dogs, because they haven’t been involved in any car accidents, but it gives me peace of mind. It also keeps them from climbing into the front seat.