SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Wow, let me tell you about this super cool product I've recently come across! It's got this unique five-finger design that's just perfect for my furry friend. You know what it feels like? Like giving your pet a calming and soothing massage. Yep, that’s right! Imagine the blissful look on their face. Now here comes the best part - removing hair from my pet has never been easier. This isn some regular grooming tool; it’s so much more than that. The it works is pretty simple too – all you gotta do is put it on and gently run your fingers through your pet's fur...and voila! All those pesky loose hairs are gone in no time! And when I say easy, boy do I mean EASY! No tugging or pulling involved whatsoever. Just pure comfort for both me and my little buddy. And trust me when I say they love every bit of attention they get with this thing. But hey don’t just take my word for it, try it out yourself if you're looking to up your pet grooming game big time while also making sure your four-legged pal gets pampered in style. No kidding around here folks, but using this product has seriously turned our grooming sessions into something we both look forward to rather than dread. Can't help but love everything about it! 🐾
I've been using this pet grooming glove for a couple of weeks now, and I'm thoroughly impressed. The five-finger design is genius; it feels just like petting my dog but with the added benefit of removing loose hair. It's lightweight yet durable, which makes the process less tiring. Plus, it fits comfortably on my hand thanks to the adjustable Velcro wrist strap. Cleaning up after use is also super easy since it's machine washable.
This deshedding glove has made grooming sessions so much easier and enjoyable for both me and my cat The tongue-like surface gently removes loose hair while detangling her fur - no more struggling with brushes or combs that she hates. Its generous size ensures efficient coverage while allowing good maneuverability as well.
Easy to clean and does an amazing job at removing loose hair.
Lightweight, durable and incredibly effective - a must-have for pet owners!
This glove is incredible - lightweight yet durable, and does an amazing job at deshed.
My cat adores this grooming glove. It mimics the loving touch of my hand while keeping her coat looking great!
The quality of this product really stands out - crafted from high-quality polyester and silicone, it promises long-lasting use. It’s gentle enough not to irritate my pets' skin yet effective in doing its job – removing loose fur efficiently!
Never did I imagine that something as simple as a glove could make such an enormous difference in managing pet hair at home! This product not only helps keep our living space cleaner by reducing stray hairs but also provides our furry friends with a relaxing massage-like experience during their grooming sessions.
What sets this glove apart from other tools I've tried before is its design that mimics the loving touch of your hand for a soft and relaxing massage - making grooming time less stressful for pets who usually hate being brushed!
This grooming has made our pets' fur look healthier than ever.
i'm in love with this thing no more fur on my couch or clothes, plus it's machine washable which makes cleaning super easy.
No more everywhere thanks to this efficient deshedding tool!
The convenience offered by this deshedding glove cannot be overstated: easy to put on thanks to the adjustable Velcro wrist strap, easy to use due to its five-finger design and tongue-like surface, and even easier to clean – just throw it in the washing machine!
I've been using this for weeks now and I can say that its tongue-like surface really works wonders in removing tangles from our dog's fur.
The adjustable velcro wrist strap ensures a comfortable fit for any hand size. My husband and I both use it on our pets without any discomfort. A definite must-have!
This glove has made grooming my dog an absolute breeze! The five-finger design makes it feel like I'm simply petting him while removing loose hair simultaneously - genius! And since it's lightweight yet durable, I don't have to worry about replacing it anytime soon.
The adjustable strap ensures it fits comfortably on any hand size.
This glove is not only effective but also gentle on my furry friend’s skin. Plus, it fits well due to its generous size 🙌
One thing that surprised me was how much fur this deshedding glove could remove without causing any discomfort or harm to my pets; they actually seem quite relaxed during their grooming sessions now!
These grooming mitts are revolutionizing the way I handle my dog's shedding! Their use in grooming sessions has simplified the deshedding process significantly. They adeptly collect loose hair, enhancing my pet's coat to look and feel superb. Essential for any pet owner grappling with shedding issues, they've made grooming remarkably easier.
With a German shepherd, bathing can be quite the task—lathering, washing, rinsing, and the works. These mitts are a game-changer, enabling an easier and less messy process by just loading them with soap. They maintain a lather throughout the bath, making the rinse and reapplication process a breeze.
The gloves arrived in just two days with free shipping. When I first used them on Koda, he was immediately at ease, enjoying the massage. Cleaning the gloves was straightforward, and following the directions for a more effective hair removal process proved to be incredibly effective. Koda, who previously detested brushes and baths, now relishes his grooming sessions with these gloves, a complete turnaround from his usual aversion to grooming.
Initially, my cat seemed indifferent to the grooming glove, but persistence paid off. Within a week, she was meowing for grooming sessions and eagerly running to the living room at my call, knowing the glove would be used. She particularly loves being groomed on her head, neck, and under her chin, stretching out to savor the long strokes. I've shared this grooming success by gifting gloves to friends, whose cats also adore them. The major plus is the removal of significant amounts of loose fur daily, pampering your cat and preventing hair ingestion. These gloves are a must-have for cat lovers, offering a spa-like experience and promoting better health.
Fits at hand, it is very comfortable. But I didn't realize it's left-handed and I'm right-handed. No matter what I love that detail.