SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
From the moment I got my hands on this beast of a high-power portable Bluetooth speaker, my music game has been straight fire. The sound quality? It's like butter baby - so clear and crisp it's as if you're chilling in the front row at your favorite concert. You can practically feel the artist’s breath on your face with every note they sing. And let me tell you about that subwoo! Man, it packs a punch that could knock out Mike Tyson. Each beat hits harder than a heavyweight champ, making your body shake and shimmy each rhythm like you've got ants in your pants. You don't just hear the music; you live it! Now onto one of my fave features: multi-mode sound settings. This little gem is nothing short of miraculous! Whether I'm vibing to some chill tunes or headbanging to rock anthems that make my blood pump faster than Usain Bolt on steroids, this device handles everything like an absolute boss. No matter what genre gets thrown its way – be it soft melodies that soothe your soul or bass-heavy tracks that get your heart pounding – this gadget doesn’t even break a sweat. It takes all kinds of audio artillery in stride and delivers performance so stellar; it'll leave you gobsmacked every single time. So yeah, since I started jamming with this high-power portable Bluetooth speaker, there ain't no going back for me. My musical journey has hit new heights and trust me when I say - once you experience such phenomenal sound quality yourself... well mate... there’s no turning back either!
Oh man, let me tell you! My camping trips have taken a whole new turn since I got this little beast of a portable speaker. It's like having a mini-concert right in the of nowhere! The high-power output that this bad boy delivers is just insane. And hey don’t forget to invite me over next time you decide to groove with Mother Nature accompanied by some rad beats echoing off those mountains or trees around ya!
This Bluetooth speaker has completely transformed my outdoor gatherings! Its compact design makes it super easy for me to carry around without any hassle and yet its powerful output can easily fill up large spaces with rich, immersive audio. What's even more impressive is the battery life; it lasts all day long which means uninterrupted fun at our BBQ parties or camping trips. Plus, the quick pairing feature ensures that everyone gets a turn at playing their favourite tunes!
Wow, this speaker is a beast! The sound quality and volume are amazing. It's like having a mini concert in my living room.
Purchased for my husband who loves music, he can't stop r about it. The subwoofer makes all the difference.
love it. pretty loud too good battery life.
Wow, I gotta say, I'm seriously blown away by this piece of tech. It's got some serious oomph when it comes volume and what really gets me is how manages that without messing up the sound quality one bit. Now that's a job well done if you ask me. I mean come on now...how often do you come across something so impressive? Not too often I bet! So all thumbs up from my end for pulling off such an incredible feat 👍
Superb!
This Bluetooth speaker has been an absolute joy! I've taken it everywhere from beach trips to backyard BBQs and it never disappoints.
this portable speaker exceeded my expectations. the 40W output delivers rich, powerful sound with excellent clarity. the bluetooth connection is quick and reliable. it’s also very sturdy and easy to carry around. perfect for both indoor and outdoor use. highly recommend!
The multi-mode sound feature is fantastic - such versatility in a compact device!
I must say, as an avid music lover who appreciates good quality sound, this 40W high-power portable Bluetooth speaker has won over my heart completely. The depth and clarity of the audio output are simply unparalleled; every note comes alive in such detail that it feels like rediscovering your favorite songs all over again! But what really sets this device apart for me is its versatility - thanks to its multi-mode sound feature I can customize how I want to listen based on what genre I'm into at that moment.
I love that I can carry around such powerful sound wherever I go; picnics, parties or even while cleaning at home.
this thing rocks!!! i mean literally...the bass is incredible!!
This speaker is a must-have. The sound quality is top-notch and it’s very easy to use. The Bluetooth connectivity is seamless and the battery lasts a long time. It’s also very portable and rugged. Great for any occasion!
Seriously top-notch audio performance from something so portable and lightweight. Couldn't be happier with my purchase.
Insane!
I love it
Perfect for our outdoor movie nights! 🌟
I was skeptical about buying another bluetooth speaker but man am i glad i did. this one is a total winner!
this speaker is fantastic. the sound is loud and clear, and the bass is impressive. it’s easy to pair with my devices and the battery life is excellent. it’s also very portable and durable, perfect for on-the-go use. highly recommend!
If there was ever a perfect blend between portability and power-packed performance then this 40W Bluetooth speaker would be it! From poolside parties to quiet nights in, from jazz classics to heavy metal tracks - no matter where or what - this little beast delivers exceptional audio quality consistently without fail. And let’s not forget about the built-in subwoofer which takes the bass to a whole new level. It’s like carrying around your personal concert in your pocket!
this little powerhouse exceeded all expectations! amazing volume and clarity 😍🔊💯
recommend
This speaker has been my party companion for months now, it's robust and the sound quality is top-notch.