SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This solution worked perfectly for us, fitting well and functioning equally effectively in all our vehicles. Initially, I bought it to fit into a specific spot in my console where I wanted my phone to be neatly tucked away. What stands out about this mount is its versatility; its various hinged sections allow it to swivel on multiple axes, making it adaptable to various locations and setups. I particularly appreciate the tightness of the main support hinge, ensuring that the phone stays securely in place wherever you position it. It's an ideal choice for safely utilizing your phone's navigation feature while driving.
This mount serves its primary function of holding a phone well, but what sets it apart is its narrow form factor, allowing it to fit into narrower spaces. The circular base is not overly wide, but in my opinion, a narrower base would be even better. I appreciate the six magnets providing a strong hold, but to ensure it stays in place, I recommend using a high-quality 3M double-sided tape. It's important to note that it requires a flat surface; if your dashboard has a slight curve, it may not adhere well.
While I really liked this stand, unfortunately, it didn't fit in the dash of my Lexus as there wasn't a space big enough for it. Additionally, the AC vents in my car are too small to accommodate it without blocking airflow. However, I gave it to a friend who drives a truck, and it fits perfectly in his center console without obstructing his view. The fact that it folds out of the way when not in use is a nice feature. It's a shame it didn't work for my car.
I've repurposed this mount for use on my desk, where it has proven to be quite useful. I like its ability to fold down to a compact size or extend to hold the phone. The magnet is strong enough to securely hold my large phone in place, and the mount has remained stable since day one. It even came with extra magnet plates for use with other electronics and alcohol wipes for surface preparation. It's a reliable magnet mount, and I highly recommend it.
When I initially doubled this phone holder with my iPhone, I wasn't entirely convinced. However, after ensuring a clean installation surface and following simple setup steps, it proved to be an excellent choice. Placing it below the Apple sign on my phone allowed for even weight distribution and stable support. It's eliminated the need for vent clips, providing a secure hold without obstructing important features on my phone.
This mount boasts a sleek, low-profile design and is constructed from metal for durability. Its strong magnet securely holds the phone in place, and it can be easily retracted when not in use. While the adhesive it comes with may not be the strongest, it includes additional stick pads for convenience. Overall, it's a well-designed and functional product.
I thought it was a little bigger than and but it came in good condition
Everything came to the picture
The goods arrived quickly. All as described. I liked it. I recommend the seller.
Super fast arrive
Very well made and fast delivery
as described
Appropriate design and size. The material looks good quality.
I appreciate the small size and strong magnetic performance of this holder, which securely holds my phone in various terrains. It was definitely a good investment.
I know very well, and firm and beautiful Thank you very much...
Living in a hot climate hasn't affected the adhesive's grip on this mount. Its size is perfect for my car, being small yet strong and adjustable. It's a worthwhile purchase!
look good The joints are a little drenched
Very good product . Must buy
Very good, I recommend.
Good mount for the price. it's definitely worth it. I got it for my dad since he's a doordasher, and he likes it. It's good quality and can hold well, but be mindful of the weight of your phone/case. My dad has a heavy case, so it may struggle a bit
The truth that surprised me since it is heavy and you can see that it is made of metal which is seen to be of good material and the magnet is resistant
Has a strong magnet brings two stickers for the magnet
High quality product, thanks to the seller. I recommend it.
The product is good quality and stylish thank you
Good for the price under trial