SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Having been through a fair share of car phone holders, I can confidently say this one stands out significantly. Not only does it offer a secure magnetic attachment that keeps my phone in place, but the integrated cooling fan ensures my device stays cool, preventing overheating issues I've faced in the past. The charging indicator is a small but significant feature, providing real-time status updates, so I'm never left guessing. The USB Type C connector facilitates rapid charging, making sure my phone is always ready for use. Additionally, the multifunctional design is incredibly convenient, allowing me to navigate and take calls without compromising my focus on the road. The installation process was straightforward, and its durable design reassures me that this holder will last. It's more than just a holder; it's a comprehensive solution for any driver looking to enhance their on-road experience with their smartphone. Highly recommend for its reliability, functionality, and thoughtful design.
Never going back to regular chargers! Sturdy, reliable, and easy to use. The magnetic attachment and cooling fan make this the best phone holder I've ever used. Plus, the fast charging is a huge bonus. Highly recommend!
A standout product! The magnetic attachment, fast charging, and built-in cooling fan make this holder a triple threat. It's the perfect accessory for my daily commute and long road trips alike.
This holder keeps my phone cool and secure.
This magnetic car phone holder is a standout in a sea of automotive accessories. Its magnetic wireless charging capability is not just convenient; it's transformative, allowing me to effortlessly place my phone on the holder without the hassle of aligning ports and plugs. The charging process is efficient and fast, thanks to the USB Type C connector, which is a significant upgrade over older models I've used. The integrated cooling fan is an innovative solution to a problem many of us didn't realize we had until experiencing this product. It keeps the phone cool during long drives, preserving battery health and ensuring the device operates smoothly.
Finally, a car phone holder that does everything right! The magnetic attachment keeps my phone secure, and the built-in cooling fan is a lifesaver during long trips. Plus, the USB Type C connector means I can charge my phone faster than ever. Absolutely recommend this to anyone.
Easy to install, easier to love! ❤️
Absolutely love this magnetic car phone holder! The charging is efficient, and the cooling fan is a brilliant addition. It fits perfectly in my car, and I've had zero issues with it. Definitely a worthwhile purchase.
This product exceeded my expectations. The magnetic hold is powerful, and the cooling fan keeps my phone from overheating, which was a big issue with my old holder. Plus, the USB Type C connector charges my phone so fast. It's incredibly convenient.
Finally, a holder that does it all.
This holder keeps my phone cool, ensuring optimal performance and preventing damage from heat. The charging indicator is another feature I've come to appreciate, providing real-time feedback on my phone's charging status, which is incredibly convenient. The USB Type C connector offers fast and reliable charging, a must-have in today's fast-paced world. Moreover, the multifunctional design of this holder means I can navigate and take calls hands-free, enhancing my driving safety. Its sturdy build and ease of installation were the icing on the cake, making it clear that this product was designed with the user's convenience in mind. After weeks of use, I can confidently say that this car phone holder has significantly improved my driving experience, keeping my phone secure, charged, and within easy reach. For anyone in the market for a car phone holder that truly delivers on its promises, I can't recommend this product enough.
Incredible holder! It keeps my phone secure and cool, charges quickly, and is super easy to use. The magnetic attachment is very reliable. I'm thoroughly impressed and would recommend it to anyone.
Impressed with this car phone holder! The magnetic attachment is very strong, ensuring my phone doesn't shake or fall off. The cooling fan feature is great for keeping my phone at the right temperature. It charges fast and keeps my phone within easy view. The magnetic wireless charging is incredibly convenient, and the cooling fan is an excellent addition for those hot days. It's easy to install and use. Definitely recommend it to everyone. Highly recommended!
This car phone holder ticks all the boxes: strong magnetic hold, fast charging with the USB Type C connector, and a cooling fan to prevent overheating. It's made my driving experience so much better. I can't recommend it enough!
The magnetic hold is seriously impressive! My phone stays put through everything. Plus, the cooling fan is a feature I didn't know I needed, but now can't live without. It's perfect for long drives.
The magnetic hold is incredible! 🧲
This holder is a must-have for tech-savvy drivers. The magnetic charge and cooling fan keep my phone in peak condition, even on the longest drives. It's the best I've used.
Keeps my phone charged on the go🔋
This holder is a game-changer. It holds my phone securely with its magnetic attachment and charges it quickly thanks to the Type C connector. The cooling fan is an added bonus, keeping my device cool on hot days. A must-have for every car.
I've been using this holder for a few weeks now, and it's fantastic. This car phone holder has been a fantastic addition to my vehicle. The magnetic attachment is impressively strong, ensuring my phone stays in place. The cooling fan and fast charging capability are just icing on the cake. A must-buy for anyone in the market for a reliable phone holder.g. It's a top-notch product that I'd recommend to all my friends.
Absolutely fantastic! The magnetic wireless charging is a game-changer, and the cooling fan ensures my phone doesn't overheat. It's easy to install and works like a charm. A must-have for any driver.
Say goodbye to overheating.
In my quest to find the perfect car phone holder, I've encountered many that promised much but delivered little. This magnetic car phone holder, however, has lived up to every one of its claims. From the moment I unboxed it, I could tell it was a high-quality product. The magnetic wireless charging instantly caught my attention, allowing for an effortless snap of my iPhone into place, a feature that has made my daily commutes and long journeys more convenient. The built-in cooling fan is a standout feature that addresses a common problem I've faced with other holders - overheating.
I can't overstate how much I love this car phone holder. It's not just the sturdy magnetic attachment or the quick charging, but the cooling fan that keeps my phone from overheating. It's thoughtfully designed and works flawlessly.
The strength of the magnet in this holder is unparalleled. My phone stays exactly where I need it, charging efficiently with the Type C connector. Plus, the cooling fan is a genius addition.