SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Audity (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I've always enjoyed the idea of indoor grilling, but I never found a product that could meet my expectations until I stumbled upon this electric BBQ grill. The experience has been nothing short of delightful. The adjustable power settings are a dream come true, offering the perfect temperature control for both grilling succulent steaks and simmering hearty broths. The non-stick plate, crafted from high-quality Maifan stone, is revolutionary. Not only does it ensure that my meals cook evenly without sticking, but it also makes the cleanup process incredibly easy, requiring nothing more than a quick wipe down. What sets this appliance apart, though, is its independent control feature, which allows me to grill and use the hot pot simultaneously, adjusting temperatures as needed for each dish. The large capacity has made it the centerpiece of family gatherings and potlucks, accommodating a variety of dishes that cater to everyone's tastes. It's not just a cooking appliance; it's a gateway to exploring a myriad of culinary adventures right from the comfort of my kitchen.
Having a penchant for hosting dinner parties, I've always been on the lookout for versatile cooking appliances that not only make cooking efficient but also add an element of fun to the gathering. This electric BBQ grill and hot pot has been a fabulous find, elevating my hosting game to new heights. The dual power settings are incredibly intuitive, allowing me to effortlessly switch between high heat for a quick sear on the grill and a gentler warmth for the hot pot. The standout feature, however, is the Maifan stone non-stick plate, which not only guarantees a healthy, oil-free cook but also ensures that even the most delicate fish or the cheesiest dip doesn't cling to the surface. The ease of cleaning this non-stick surface is unbelievable, making post-party cleanups a breeze. The independent controls for the grill and hot pot sections have been a hit with my guests, enabling them to cook their food exactly how they like it. Moreover, the spacious design means no one is left waiting for their turn at the grill. It's become more than just a cooking tool; it's a conversation starter and the highlight of my dinner parties.
Embarking on a healthier eating journey, I found myself in search of a cooking appliance that could cater to my diverse palette without compromising on health. This electric pot has been a revelation. The adjustable power settings ensure that whether I'm grilling vegetables or simmering a light broth, I can achieve the perfect temperature for a nutritious meal every time. The non-stick plate is a masterpiece, crafted from Maifan stone, ensuring that my food is not only cooked healthily with minimal oil but also retains its natural flavors and nutrients without sticking to the surface. The simplicity of cleaning this grill has made cooking less of a chore and more of an enjoyable ritual. What I particularly appreciate is the independent control feature, which allows for the simultaneous use of the grill and hot pot, making meal prep both efficient and versatile. The generous size of the appliance means I can prepare meals in bulk, ensuring I have healthy options readily available. This grill and hot pot has not just been a kitchen appliance but a partner in my journey towards a healthier lifestyle.
Never have I thought that a kitchen appliance could inspire me to cook more, but this Electric BBQ Grill has done just that. The 2-in-1 functionality allows for endless culinary creativity, and the non-stick surface means even my stickiest, cheesiest dishes don't become a cleaning nightmare. Its adjustable settings ensure I have the right heat for different recipes, and the large capacity is ideal for gatherings. Plus, choosing from three elegant colors allowed me to match it to my kitchen's decor seamlessly.
My culinary adventures have taken a leap forward with this grill and hot pot. It's amazing how the non-stick Maifan stone plate requires so little maintenance, and the independent controls mean I can manage several dishes at once. The white version blends seamlessly with my kitchen, and it's been a hit with all my guests.
I'm in love with my new electric grill and hot pot! It's not just about looks though; the non-stick surface, combined with the separate temperature control, has made cooking so much more convenient. The fact that it's a large-capacity appliance means I can easily entertain friends with a variety of grilled and hot pot delights.
This BBQ grill and hot pot with its spacious design has been fantastic for family gatherings. Everyone gets to cook what they like, and the non-stick surface ensures an easy clean-up afterwards. The adjustable power and independent controls are perfect for cooking meat and veggies exactly how we like them. It is a sleek addition to our home.
This 2-in-1 electric bbq grill & hot pot is incredible. it’s versatile and easy to use, making it perfect for family dinners and parties. the grill heats up quickly and cooks food evenly, while the hot pot is perfect for making delicious broths and soups. the non-stick plate is fantastic – nothing sticks and cleaning up is a breeze. it’s spacious enough to cook for a group of people, making it ideal for gatherings. the temperature controls are easy to use and very precise, allowing me to cook different types of food perfectly. my family loves it and we’ve made some amazing meals with this grill and hot pot combo. it’s also great for keeping food warm during long meals. i’m extremely satisfied with this purchase and highly recommend it to anyone looking for a versatile and convenient cooking appliance.
for any dish I want to try out, and the non-stick feature means I spend less time cleaning and more time enjoying my meals. The sleek color gives my kitchen an instant upgrade.
I was looking for a versatile kitchen appliance and hit the jackpot with this 2-in-1 grill and hot pot. The adjustable power settings are perfect
The separate control switches on this electric grill and hot pot allow me to multitask like a pro. I can simmer soup on low heat while searing steaks on high. The high-quality non-stick plate means I use less oil, which is great for my healthy diet. It's adorable!
I'm blown away by the large capacity of this BBQ grill and hot pot. Whether I'm hosting a party or cooking a quiet dinner for two, it's up to the task. The non-stick baking tray is so easy to clean, it's unbelievable. The classic white version looks incredibly professional in my kitchen.
As someone who values efficiency in the kitchen, this Electric BBQ Hot Pot is a godsend. The Maifan stone non-stick surface is amazing for healthy cooking, and the easy gear adjustments make cooking various dishes a breeze. The pristine white model looks so sleek on my countertop.
Cooking has become so much more enjoyable with this BBQ grill and hot pot combo. I love the dual functionality; it's like having a mini kitchen in one appliance. The separate controls are perfect for managing different cooking temperatures, and the spacious design means I can cook a feast.
The versatility of this Electric BBQ has made weekend feasts a tradition at our house. I can grill vegetables while simmering a stew, all with the convenience of adjustable power settings. The Maifan stone non-stick plate is just brilliant – it's a snap to clean. Plus, the elegant white color matches my modern kitchen aesthetic beautifully.
I've always enjoyed hot pot but hated the mess it made. This Electric Hot Pot with its non-stick plate has completely changed the game for me. Now I can indulge in my favorite hot pot dishes anytime, without dreading the cleanup. It's been a fantastic addition to my kitchen arsenal.
i’m really impressed with this 2-in-1 electric bbq grill & hot pot. it’s perfect for entertaining guests or enjoying a cozy meal with family. the grill cooks food evenly and the hot pot is ideal for making delicious soups and stews. the non-stick plate is fantastic – nothing sticks and cleanup is quick and easy. the grill heats up fast and the temperature controls are very precise, allowing me to cook different types of food perfectly. it’s spacious enough to cook for a group, making it perfect for gatherings and parties. my family loves it and we’ve used it multiple times already. it’s a great addition to our kitchen and has made our meals more enjoyable and interactive. i highly recommend this product to anyone who loves cooking and entertaining.
I was looking for a way to enjoy BBQ year-round, and this Hot Pot has been the perfect solution. The non-stick surface ensures that my meats and veggies grill to perfection without sticking, and the hot pot feature is great for colder days. It's like having a mini indoor cookout!
This BBQ Grill is the best purchase I've made in a long time. It's incredibly versatile, allowing me to grill veggies while simmering a savory broth on the same device. The non-stick plate is just the cherry on top, making this appliance a must-have in any kitchen.
I never knew I needed a Hot Pot until I tried this one. The convenience of having both a grill and a hot pot in one device is unbeatable, and the non-stick surface means I can cook with confidence, knowing that cleanup won't be a nightmare.
As someone who loves hosting, this Electric grill has been a lifesaver. The dual functionality means I can cater to different tastes without any extra hassle, and the non-stick plate ensures that everything cooks perfectly. It's been a hit at every gathering.
I bought this as a gift for my foodie friend, and she hasn't stopped raving about it since. The 2-in-1 feature of the BBQ Hot Pot allows her to unleash her culinary creativity, and the non-stick plate makes cleanup a breeze. It's the gift that keeps on giving!
got this 2-in-1 electric bbq grill & hot pot and it’s been fantastic. it’s incredibly versatile, allowing us to grill and cook hot pot dishes at the same time. the non-stick plate is excellent – food doesn’t stick and it’s super easy to clean. the grill heats up quickly and the hot pot is perfect for making delicious broths and soups. it’s large enough to cook for a group of people, making it perfect for family dinners and parties. the temperature controls are easy to use and very precise. we’ve made some amazing meals with this grill and hot pot combo. it’s also great for keeping food warm during long meals. i’m very happy with this purchase and highly recommend it to anyone looking for a versatile and convenient cooking appliance.
I've always been hesitant about electric grills, but this Hot Pot changed my mind. The ease of use is unparalleled, and the non-stick surface ensures that even my most ambitious culinary experiments turn out great. Plus, the cleanup is so easy, it's almost enjoyable.
I was in search of something to spice up my weekend dinners, and this electric pot has been a revelation. The non-stick plate means I can experiment with all kinds of marinades and sauces without fearing the aftermath. It's my new favorite kitchen companion.